Marketers might not know it, but their segmentation and persona strategies might be hurting them. The urgency of customer needs should drive segmentation strategies, but most companies take a flawed, inside-out approach that obscures accurate signals in buyer behavior.
In today’s episode, Hosts Klaudia Tirico and Kelly Lindenau replay Neil Baron’s session from the B2B Sales & Marketing Exchange. As Managing Director of Baron Strategic Partners and a contributor to Harvard Business Review, Baron shares hard-won lessons and stories from his experiences working with top companies on their segmentation and persona strategies. Throughout his session, he revealed common pitfalls in customer segmentation that stifle revenue growth while providing his proven framework to segment and target customers more effectively.
Tune in to learn about:
- Baron’s personal experience with poor B2B market segmentation and its consequences;
- Marketing and sales strategies for addressing urgent buyer needs; and
- Effective segmentation strategies that put customer expectations first.